Hi! I'm Nüwa
I'm an artist sharing my love for elegant creations through the forms of quality enamel pins and delicate accessories—things that can never dull your shine! ✨
FAQ
COVID-19 UPDATE: Please allow an additional 2-5 weeks before reporting a package missing.
How does pre-ordering work?
Pre-orders are paid up front and are then shipped out to you as soon as they arrive without you having to do anything further.
If I order in-stock items with pre-order items, will it all ship together?
I will ship everything together, so that means orders with pre-order items will be placed on hold until I receive the pre-order items in hand.
Can I return or exchange my item(s)?
I can exchange any item for you as long as it is shipped back in its original condition within 20 days of the purchasing date. You would need to provide for your own shipping. I do not take returns, unfortunately!
What is your grading system?
I do not have a grading system. In general, all of the pins sold are a standard grade. I currently do not offer any perfect A-grades. Unless stated as B-grades (pins that have small yet visible air bubbles, markings, indents, or incorrect colors), you can assume that every pin, which are hand filled, will have slight variations from each other and are considered standard quality.
No exchanges or replacements after 7 days upon delivery
I will not accept any exchanges or replacements if your package has been delivered past 7 days as I could potentially sell out of something you want replaced.